Renov8 provides custom fitness, nutrition and lifestyle coaching designed specifically for you and your lifestyle (live online via Zoom, remotely at your own convenience, and in-person at our fitness coaching center).

To give you the best of attention, we ask that you follow-up with your commitment by keeping all of your scheduled sessions and appointments. We understand that circumstances are not always going to go your way, but we need the capacity to allow other clients the timely opportunity to take advantage of a session opening.

Thanks for your support!

Renov8 “Workout w/Coach Heather” Sessions: All sessions are non-transferable and require a 12-hour notice when cancelling. You can cancel your reservation by visiting the Acuity website, using the Acuity app, or by calling/texting us. Failure to do so results in forfeiture of the session without a refund and a $15 cancellation fee.

As a Renov8 Fitness 3-, 6- and 12-month client, we will “forgive” the first two (2) “Workout w/Coach Heather” late cancellations each month (does not apply to drop-ins). You will forfeit the session but will not be charged the late cancellation fee. If these two sessions have already been used, a $15 cancellation fee will apply for any additional late cancellations.

If you arrive more than 15 minutes after the “Workout w/Coach Heather” session start time, you may not be able to join the session as we will not stay open if no one has shown up for the session. After 15 minutes you will be considered a “no show” and a $15 cancellation fee will apply and result in forfeiture of the session. NOTE: Acuity scheduling is no longer available for classes, appointments or sessions 12 hours before the start time.

Renov8 Personal Training Sessions and Appointments: All private and semi-private sessions, along with appointments, are non-transferable and require a 24-hour notice when cancelling. You can cancel your reservation by visiting the Acuity website, using the Acuity app, or by calling/texting us. Failure to do so results in forfeiture of the session without a refund and a $15 cancellation fee.

Renov8 Events: All events are non-transferable. If you do not show-up for a paid event you forfeit any and all fees. All event payments are final. Our free events are a courtesy to our clients and the community. Please let us know if you will be unable to attend a free event by calling/texting us at 818.925.5433 or emailing us at GETFIT@RENOV8.FITNESS.

Program Cancellation, Early Termination, Transfers and Refunds: There are no program cancellations, early terminations, transfers or refunds allowed. You are learning how to establish new rhythms and shift behaviors no matter what life throws at you. Your health, fitness, nutrition and lifestyle is of utmost importance and will always be evolving.

To cancel an auto-renewing program at its term, you must notify us in writing at least 30 days prior to the auto-renewal date. There are no refunds; contract periods must be completed.

Failed Payments: There is a $25 fee charged for failed payments not corrected within 3 days of the payment due date.

All policies are subject to change at any time without prior notice.

NOTE – Our fitness, nutrition and lifestyle guidelines are not intended as treatment or prevention of disease, nor as a substitute for medical treatment. Programs outlined should not be adopted without consultation with your health/medical professional. All sessions and schedules are subject to change without notice.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop

    Free Macronutrient Cheat Sheet

    Want to eat healthy?

    Explore Our Macronutrient Cheat Sheet! Simplify the world of macronutrients (proteins, carbs, and fats) to reach your health and fitness goals. Access it now and transform your approach to nutrition!